Terms of Use for the \"Buy Yourself\" Service
The following terms outline the rules and guidelines for using the \"Buy Yourself\" service provided by CSSBuy. This service allows customers to send their independently purchased products to our warehouse for additional services, including storage, photography, and shipment.
1. Acceptance of the \"Buy Yourself\" Service
CSSBuy accepts products purchased independently by customers and provides the following services:
· Safe storage of the product in our warehouse.
· Additional services such as product photography, repackaging, and shipping, as requested by the customer.
Customers can utilize the full range of CSSBuy services for products sent via the \"Buy Yourself\" option.
2. Insurance for Buy Yourself Purchases – CSSBuy
The insurance for purchases made under the Buy Yourself model at CSSBuy operates based on the declared value of the product. This insurance provides coverage of up to double the declared value. For instance, if the product is declared at $100, the insurance can cover up to $200, subject to the following conditions.
1.Proof of Value
To activate the insurance, it is mandatory to present evidence proving the actual value of the purchased product.
Accepted proofs include invoices, receipts, or any document that verifies the authenticity of the declared value.
2.Proof Verification
CSSBuy will conduct a detailed analysis of the submitted evidence.
Fraudulent or insufficient proofs will be rejected, and the insurance will not apply in such cases.
3.Complementary Policies
In any situation, the process will continue to follow the Refund Policy and the Buy Yourself Policy as per CSSBuy’s internal regulations.
_________________________________________________
3.Requirements for Acceptance of Declared Value and Proofs – CSSBuy
For CSSBuy to accept the declared value of a product and apply insurance under the Buy Yourself model, the following requirements must be met, along with the submission of sufficient and legitimate evidence
1.Requirements for Declared Value
The declared value must accurately reflect the actual price of the purchased product.
Any suspicious, undervalued, or inaccurate declarations may be rejected.
2.Sufficient Proofs
The following types of evidence are required to verify the declared value:
Invoices or Receipts: Official documents showing the purchase price and transaction details.
Records and Screenshots: Proof of the transaction, such as order confirmation pages or payment receipts.
Unboxing Videos: Clear and continuous videos of the package being opened, showing the product and its condition.
Real Evidence: Any additional documents or physical evidence that authenticate the declared value.
3.Market Research by CSSBuy
CSSBuy reserves the right to conduct market research to verify the authenticity of the declared value.
If discrepancies are found between the declared value and the market price, further clarifications or additional proofs may be requested.
4.Evaluation and Decision
The submitted proofs will be thoroughly reviewed by CSSBuy’s verification team.
Fraudulent, insufficient, or unverifiable evidence will lead to the rejection of the declared value and may invalidate the insurance claim.
These requirements are designed to ensure transparency and fairness while safeguarding the interests of both CSSBuy and its customers.
4. CSSBuy’s Right to Refuse Insurance
CSSBuy reserves the right to deny value for insurance inclusion if:
· The customer does not provide sufficient proof of the product\'s purchase price.
· The provided documents or information are deemed inadequate, incomplete, or inconsistent.
In such cases, the product will remain listed and will not be eligible for insurance coverage.
5. Services Provided Without Insurance
If the product value is not eligible for insurance inclusion, CSSBuy will still provide the following services without interruption:
· Safe storage of the product in our warehouse.
· Product photography, as requested by the customer.
· Repackaging and preparation for shipment.
· International or domestic shipping of the product to the destination of your choice.
Even without insurance inclusion, CSSBuy ensures the same level of care and professionalism in handling your products.
6. Returning \"Buy Yourself\" Products
If the customer decides to return the product purchased through the \"Buy Yourself\" service for any reason, the following conditions apply:
· The customer must specify the destination for the return.
· The customer is responsible for all associated costs, including return shipping fees and any additional handling charges.
CSSBuy will facilitate the return process upon receiving the required information and payment for applicable fees.
By using the \"Buy Yourself\" service, customers acknowledge and agree to these terms. For further clarification or assistance, please contact our customer support team.
7. Handling of Prohibited, Perishable, or Non-Compliant Items
CSSBuy reserves the right to refuse storage or shipment of items that:
· Are deemed illegal under Chinese or international laws.
· Include food or other perishable goods.
· Are oversized or exceed acceptable dimensions and weights as defined by CSSBuy policies.
· Violate CSSBuy’s policies or terms of service in any way.
· The item is a branded product for which CSSBuy reserves the right to decline value updates or acceptance altogether.
In such cases, CSSBuy will notify the customer to arrange for the return of the item. The customer must respond within 30 days of the notification with instructions for the item\'s return and cover all associated costs, such as return shipping fees.
If the customer fails to respond within the 30-day period, CSSBuy will take action at its sole discretion. This may include:
· Returning the item to the sender.
· Destroying the item if necessary.
CSSBuy strives to handle such situations transparently and fairly, but compliance with our policies is essential to maintain smooth operations for all users.