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Choose products from Chinese ecommerce websites and copy the link of your desired item. Paste the link in the CSSBuy search field.
Search by product name on CSSBuy and choose among the results from Taobao, Tmall, and 1688.com.
1.Available for Taobao, Tmall, JD, No.1, VIP Shop, Dangdang, 1688, Yupoo and wechat .
2.Unable to search items? Try our Expert Buy.
Select item's colour, size, and quantity, then add to shopping cart or check out.
Fill in product information and submit your order (E.g. Shopping agent service of yupoo,wechat,dangdang)
1.Please be advised that risks will be reminded since some items are restricted for international delivery.
2.We advise you to understand all risks related to products purchased on 1688. Please refer to CSSBuy's 1688 shopping agent notice.
3.Most of the products from 1688 have minimum order in quantity. Please refer to the minimum order of quantity of the supplier.
Choose payment method and pay for the item and Chinese local delivery fee.
1.Available with multiple currencies
2.Payment Methods: PayPal, Credit Cards, Wechat, Alipay, Sofort, Giropay, Chinese Debit Cards, Bank Tele Transfer.
CSSBuy will contact the seller and purchase your ordered items.
1.During the purchase process, you can click ‘add note’ to contact us for any further details. We will contact you via email or message if needed, i.e. some information is needed to be completed by you.
Quality inspection will be carried out and items will be stored in the warehouse. You can visit ‘User Center’ –‘My intl order’ to view the item once it is stored..
1.Once the item has arrived to our warehouse, a series of quality inspection will be carried out and the photos will be taken for you to view them. We will contact you immediately if there are any problems.
2.Products purchased from 1688 has a different set of quality control standard
Visit ‘My intl order’ and select items then submit for delivery. Fill in delivery details and choose the recommended type of delivery.
1. Some items may be restricted with a certain delivery method. However, we have selected a few recommended types of delivery for you to choose from the list.
2. We provide additional services such as packaging removal, package reinforcement, insurance, etc. Please inform us under remark and we will follow your request.
Select payment method for the international shipping fee deposit and customs fee
1.The international shipping fee deposit is calculated according to the product estimated weight, the selected shipment method, and the destination.
2.The final shipping fee will be calculated according to the package size and weight verified by the shipping company. If there is a discrepancy between the final shipping fee and the deposit, the amount of difference will be returned to your CSSBuy account after the product is shipped
Consolidate and pack items, reinforce package, weight and send out for delivery.
You can track the parcel via ‘User Center’ – ‘My Parcel’ after it is sent out, and add a note to contact us
You can track your package and follow its shipping progress on the “My Parcel” page
There is always the possibility that accidents may happen during international package shipments. Such circumstances include delays, confiscation, taxes, package damage, missing packages and more. CSSBuy cannot control or prevent accidents that may happen when your package is in the hands of a third-party logistics company or the customs, nor will we be able to guarantee the service quality of other companies not affiliated to CSSBuy. However, we aim to provide the best service possible to our customers and will inform you beforehand of the shipping situation for each shipping route or country you select and do everything we can to aid you if problems occur.
Once you have received the parcel, you can confirm the delivery via‘User Center’ – ‘My Parcel’. If you have any question regarding to the parcel, you can also choose the relevant parcel and add note for after-sales service.
Once you completed the review, credit will be earned. Don't forget to earn credit as it can be used to deduct the international delivery fee.
